Fifth Third Financial Corporation Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Fifth Third Financial Corporation Bank account or service department,

Checking account Account opening, closing, or management Illinois

On - -, 2015, I went to the Fifth Third Bank in -, IL and closed out my account in person. I was assured that the account was closed. - - re-opened this account after unauthorized and/or fraudulent charges attempted to come through. They did not pay anything, but proceeded to charge upwards of - NSF charges. They never contacted me by phone or mail to let me know the account was re-opened. They simply sent me to a collection agency. In addition, no statements were provided or overdraft letters. Finally, my contractual obligation with the bank ceased when I ended my relationship with them. Finally, how can a bank charge over - NSF fees when they were not out any money??

Fifth Third Financial Corporation customer in Illinois
Mar 10, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with monetary relief

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