JPMorgan Chase & Co. Credit Card Complaint

Late fee

JPMorgan Chase & Co. Credit card department,

Late fee Illinois

I made an electronic payment to Chase Cardmember Service on -/-/2016 for a credit card payment due on -/-/2016. My bank transmitted the payment to Chase electronically at - - on -/-/2016 ( a business day ) and debited my account on that same date at that time. Chase posted the payment five days later on -/-/2016 and then charged me a $39.00 late fee. Chase 's posting practice is patently illegal, fraudulent, and designed solely to generate fees.

JPMorgan Chase & Co. customer in Illinois
Mar 08, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Company profile

Similar Complaints

How JPMorgan Chase & Co. handles Late fee complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/201611/201612/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Late fee69.6%30.4%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Have a similar issue with JPMorgan Chase & Co.?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Tell us your story

Similar JPMorgan Chase & Co. Late fee complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us