Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Texas

Essentially I got tricked into selling my house in a manner I was unaware of. Instead of the buyer paying off my mortgage and getting their own, it got put into some sort of owner financed deal which left the mortgage in my name. I ca n't have this, because of this mortgage account I can not get approved for any loans because my income to debt ratio is so far off. The mortgage is also in extremely poor shape and borderline to foreclosure again. I am unable to contact any of the other parties in the deal and the contact I did have with them did not help. I have the right to foreclose the property if the account is in default but its been in default for over 6 months and no one will let me exercise my rights in the contract.


even, they just keep the loan current. I also get phone calls non stop, everyday from Wells Fargo wanting me to make the payment which I have not made in over 3 years. My family is basically being held hostage by this mortgage, we need a newer car and a home and we ca n't get it. The reason I sold this house is because my wife was - and - throughout the -, all this did was make things much worse. Everywhere I turn for help I get sent somewhere else and I do n't have $270.00 an hour for an attorney.

Wells Fargo & Company customer in Texas
Mar 06, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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