PNC Bank N.A. Mortgage Complaint

PNC Bank N.A. Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Michigan

PNC bank debited my home equity account and did not pay off the other loan. It 's been a month now and I am stuck paying interest on - $25000.00 Home equity loans. They still have not paid the - the amount they stated they would pay in - this year. They insisted they paid but would not provide me with a receipt of payment. There are emails where I asked for proof of payment and did not ever receive a reply. Also recorded phone call by PNC bank. They also refuse to credit me for the months worth of interest I paid last month.