Quicken Loans Mortgage Complaint

Quicken Loans Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Michigan

I was charged - dollars for a chance to refinance my mortgage by quicken loans. They accessed my credit twice which had an adverse on my credit account .I was denied my mortgage and a refund. They told me that if I paid them - - dollars they would give it to me. They laughed at me when I said I did n't have the - - dollars. I would like a refund. please accept this as a formal complaint by me. I am mentally - and live on a fixed income. I may be able to provide supporting documents if I am able. Quicken loans is in - michigan