Quicken Loans Mortgage Complaint

Quicken Loans Mortgage department,

VA mortgage Application, originator, mortgage broker California

- -, - Last year around - worked with Quicken Loan to Refinance the property at - - - - - They order an appraisal which was done on - -, -. The appraisal done had many problems such as wrong sq ft by less than -, room - - -, we have solar and no mention at all as energy efficient item. The Indicated Value by Sales Comparison approach was $320000.00. The report has a home listed that was sold on - and - homes closer to our sq ft & lt ; - - - - CA. Sold for $430000.00 on - - -, - sq ft and - - - - - sold for $75000.00 at the end of


The Porch/Patio/Deck says large deck. The appraiser stated our decks sq ft was -. The - decks, around our house, measure - sq ft. So value approach not added correctly! Solar owned by us is given no value which is a -, - panels at a cost of $ -! The house building sketch was not correctly drawn, very poor and incomplete! The indicated value by cost approach arrived by the appraiser was $420000.00! The opinion of site value of $20000.00 is of raw lans where our property has the infrastructure, water, sewer, electric phone, cable, foundation, walkways etc.! A $60000.00 is the number both a builder and the California - appraiser feel is better for a property with infrastructure! Again the report stated the Sq ft was - which is wrong and is -! Depreciation used of $120000.00 assume no improvements to house since built! The interior of the house floor - has been totally remodeled, and floor - has new rugs and bathrooms improvements which the report does not mention. The report mention a large decks but we have - decks which totals - sq ft. and the drawing lacks too many sq fts.! The appraisal has no costs associated with the Solar, which is owned by us at a cost of $2100.00! The value arrived makes the house cost approach impossible to rebuild! Our Insurance agent provides a value at the low end of $170.00 and up! All this information was provided to the Quicken Loan folks and there reply was that the Appraisal was done correctly per the Appraiser! Quicken Loans provided no support and/or investigation to determine the correct information!