ClearSpring Loan Services, Inc. Mortgage Complaint

ClearSpring Loan Services, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Florida

Dear Sir/Ma'am I have been in an endless loop of modification process originating with - - who sold to - who sold to Clear Spring - all institutions inviting us into a modification process only to strategically refuse us. They each have given us hope and put us through endless paperwork and anguish to only lead us on then to reject us. Over the years with - we encountered endless loops of miscommunications and misinformation. We were making payments to - when they abruptly stopped accepting payments from us. We were in mid process of a modification process with - when they informed us they sold us to -. We were encouraged by - to pursue another modification process only to be denied and sold to Clear Spring. Clear Spring encouraged us into a modification process only to swiftly deny us and swiftly put us into a foreclosure process.


- a few years back an unfortunate event brought on by the demise of the housing investment market which was led by the unfortunate policies of the mortgage banking institutions led us subsequently into the bankruptcy process - we struggled to remain strong as a family. We compiled our dignity back and moved forward. As a result our marriage suffered but we struggled to rebuild our lives. Out of our Bankruptcy plan in - 2012 the judge specified in the plan for our primary residence was to do a modification with -. This is item - in our plan - to retain Homestead property for modification process with - - - - # -. This did n't happen - swiftly denied us and sold us. I am a - and a military veteran. I have proudly put our children and family first and I have stayed employed at multiple - jobs to allow our children to remain in our home we love. - We have been denied after exhausting process with different institutions for one reason after another which I believe was just to get us into the foreclosure process for the banks. - denied us because we went through bankruptcy - which they knew going into the modification. Clear Spring simply said investor - - - - - declines to consider the request for a loan modification.