Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

VA mortgage Loan servicing, payments, escrow account Tennessee

We had our mortgage through - -, but on - - - they sold our account to Homebridge Financial. -, before selling the account, paid their portion of the taxes due to our county property taxes, and forwarded the remaining bill to Homebridge. Homebridge was due to pay the remainder by - - -, they did not pay. We are military and live - states away and received notification from our county - - - that the taxes have not been paid. We immediately contacted -, and I was advised by the agent to fax over the delinquent notice, and they will contact and make payment arrangements with the tax commissioner office within 3 days. On - - they had not yet done so and I was informed by tax commissioner office that Lien would be placed the following day - - -. Homebridge continues to say they are trying to verify parcel numbers and verify amounts. I provided to them a direct number to tax commissioners office. I also called tax commissioner office and verified that homebridge has not contacted them and no arrangements have been made along with any payment.