PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

PNC hit my PNC checking account for - overdraft fees ( $36.00 each ) and inaccurately disclosed my account activity and balance to me. I use their on-line services to check my balances. I electronically transfer funds between several checking accounts to make sure that I have enough money in my account to cover my checks. If I am at a grocery store or a restaurant and plan to pay with my debit card, I electronically transfer money from one checking account to another and the money is there for immediate use. On the evening of - - I had a positive balance. However I transferred $65.00 into one of my checking accounts ( ending in - ) because I knew that I had - checks that were going to come in soon. Additionally I knew that I on - - I would be getting a direct deposit to my checking account ( ending in - ) Additionally I when I make a deposit in a branch at the tellers line I CONSTANTLY ask the tellers to confirm that " If a debit hits my account the same day as a cash deposit, will I incur an overdraft fee? '' The answer is 'no fees will be applied '. I 've included - attachments to support my claim. At no time did PNC report a negative balance to me on the on-line tool that they provide to me. I 've attached a screen shot from my on-line screen. Clearly shows enough money to cover my debts. Also shows that they overdrafted me with a positive balance of $ .-.PNC has been sued before for their Overdraft policies and activities and I 've received - very small settlement checks from the settlement fund. Apparently they have poor business practices with their overdraft activity.They continue to abuse me.

PNC Bank N.A. customer in Pennsylvania
Feb 29, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with monetary relief

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