EverBank Mortgage Complaint

Other mortgage Credit decision / Underwriting

EverBank Mortgage department,

Other mortgage Credit decision / Underwriting Georgia

I went through a bankruptcy in -/-/- through -/-/-. I received a chapter - discharge. As part of the bankruptcy process I surrendered real property which has an address - - -, -, GA -. I immediately vacated the real property and did not force the lienholder to evict me. The mortgage was serviced by Everbank. I have recently attempt to rent a home. Through this process, it has come to my attention Everbank is reporting they filed an eviction action against me ( though they list they evicted me from - - -, -, GA -. This report is fraudulent and I believe it was reported as a punitive measure because I filed for bankruptcy protection. I was never served any paperwork and I was never given an opportunity to defend myself. The listing is wrongful and is causing me actual harm. I have contacted Everbank and they have callously refused to correct their misrepresentation. They are willfully taking action which iskeeping me from even renting a home.

EverBank customer in Georgia
Feb 29, 2016

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3EverBankComplaint HistoryComplaints1/20125/20126/20129/201212/20122/20133/20138/201310/20131/20142/20143/20145/20147/20149/201410/20141/20153/20154/20155/20156/20158/201511/20152/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EverBankCredit decision / Underwriting3.6%85.7%3.6%7.1%ClosedClosed with explanationClosed with reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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