USAA Savings Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

USAA Savings Bank account or service department,

Checking account Problems caused by my funds being low California

I 've been a member of USAA since I was a - in 1988. I started banking with USAA about 5 years ago. My complaint is they charge $25.00 overdraft fees even though I had sufficient funds available the day the transactions posted and were recorded on my on-line bank statement. I had - OD fees of $25.00 each charged in -/-/- for transactions as low as $3.00 and no more than $37.00 and it was only a matter of hours before funds were available as deposits arrived the same day the fees posted on my account. This is a gross example of loan sharking. Transactions are authorized, posted and cleared in a manner that favors the banks and hurts the consumer and makes the bank money via fees. They should n't be allowed to charge $25.00 to loan $3.00 for a few hours. This is predatory lending at its worst.

USAA Savings customer in California
Feb 26, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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