Fay Servicing, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Fay Servicing, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Tennessee

Our loan was sold from - home finance to Fay Servicing in the middle of our modification process - 2016. We were told in writing by - fay servicing continue the modification process. They did not. They almost immediately foreclosed and sent no notice of foreclosure sale as required by law. They were notified nobservice of foreclosure sale had been given. But they continued with the sale on -/-/16. Under the national mortgage settlement agreement a mortgage transfered or sold to a new servicer/lender from - of the Big - banks must still be considered for a modification if the process has already been started. Fay Servicing has violated this and Tennessee state law for no notice of foreclosure. We need help keeping our home.

Fay Servicing, LLC customer in Tennessee
Feb 26, 2016

* Source: CFPB Complaint Database

Fay Servicing, LLC response to complaint:
Closed with explanation

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