Community Choice Financial, Inc. Payday Loan Complaint

Payday loan Received a loan I didn't apply for received a loan i didn't apply for

Community Choice Financial, Inc. Payday loan department,

Payday loan Received a loan I didn't apply for Received a loan I didn't apply for Tennessee

Was contacted by Cans Central of Tennessee, LLC address - - - - - -, Utah - phoone - saying that I owed them money on a payday loan. I have never applied for a payday loan and do not have any idea who they are or where they are. They would not provide me an ip address or any other information and all they had was my name address and home phone number. They asked me for the last - digits of my social to verify but they did not tell me the number they had. I called them back and they sent me a letter telling me how to dispute the charges. I have never made the charges why do I need to defend something they cant prove I did because I did not make this loan and they cant tell me where they even sent the money supposedly borrowed. I contacted my attorney and he told me to make a complaint here and he is going to send them a letter.

Community Choice Financial, Inc. customer in Tennessee
Feb 25, 2016

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

Consumer disputes how Community Choice Financial, Inc. handled their complaint

Created with Highcharts 4.2.3Community Choice Financial, Inc.Complaint HistoryComplaints11/20143/20156/20157/20159/201510/20151/20162/20165/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Community Choice Financial, Inc.Received a loan I didn't apply for20.0%80.0%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageReceived a loan I didn't apply for6.4%80.0%2.0%6.6%0.2%4.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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