Wells Fargo & Company Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Wells Fargo & Company Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Washington

I would like to submit a complaint regarding my student loan from Wells Fargo. I have been paying off this loan since -. I pay from $200.00 to $300.00 a month towards this loan. My last payment was $200.00, of which none of that money went towards the principal balance, only towards the interest. I find it ridiculous that I am basically paying for all this interest, while the principal balance remains untouched. When I took this loan in -, the original balance was $17000.00. After making payments for 4 years, my current principal balance is $15000.00, only a - dollar difference. After making these monthly payments only to see a minimal dent in the principal balance is disheartening, to say the least.

Wells Fargo & Company customer in Washington
Feb 24, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.51517.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyDealing with my lender or servicer80.8%15.4%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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