PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low North Carolina

I have a business account with PNC Bank. After my last over draft fee I requested to have the account to not except my debit card if funds were unavailable. This was last -/-/-. Since I monitor my account daily. I made a deposit and had funds available on -. On the same day ( Saturday ) I made a cash withdraw and several purchases using my debit card. On Monday ( - ) at - I showed money in the account and the pending deposit and the outstanding purchases. On - I checked my account to discover that that deposit had cleared into my account and the waiting purchases had cleared as well. But the bank took advantage of my balance to what customer service rep - - said the waiting purchases had cleared before the deposit. - over draft fee for - dollars each were charged to my account. I was unable to have the fees returned. I make a deposits on Friday and the check is cleared the same day, available the next day ( Saturday ). Make a deposit on a Saturday and funds are n't cleared till after - Monday. If the deposit clears first no problems but if purchases are pending the bank seems to always take advantage of the pending purchases and not the deposits to go after over draft fees. I have screen shots of my account and never once does it show the account in the negative.

PNC Bank N.A. customer in North Carolina
Feb 23, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more