Amex Credit Card Complaint

Balance transfer

Amex Credit card department,

Balance transfer Florida

American Express has decided to sell or transfer ALL their - co-branded credit card accounts to -. There is no option to continue with the current card. By doing this, - customers ( Including me ) will now have to take a big hit on their credit report for not only closing an account, but opening another ( With the transfer ). They have done nothing to address this issue.

Amex customer in Florida
Feb 21, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

Created with Highcharts 4.2.3AmexBalance transferSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBalance transferSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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