U.S. Bancorp Credit Card Complaint

Closing/Cancelling account

U.S. Bancorp Credit card department,

Closing/Cancelling account Arizona

I signed up for a - Secured account ( paid $300.00 ) but was n't made aware of the $35.00 annual fee so when I got the 1st bill, I called the bank rep who sold me this product and cancelled the card because I NEVER sign up for cards w/annual fees. I did charge $58.00 so I asked for my $240.00 in writing on -/-/2015 and have yet so receive it even after attorney letters went to them. They did send - cks ; - for $120.00 and the other $55.00 but those cks add up to $170.00 and were not cashed. So where is my full $240.00?

U.S. Bancorp customer in Arizona
Feb 19, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20111/20122/20125/20129/201211/201212/20121/20132/20134/20135/20136/20137/20139/201310/201311/201312/20131/20142/20143/20145/20146/20149/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpClosing/Cancelling account66.7%15.3%11.7%3.6%2.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.1%10.4%6.1%2.6%0.9%14.5%65.1%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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