Envoy Mortgage Ltd. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Envoy Mortgage Ltd. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Arizona

I was doing business with - - at Envoy Mortgage. We spoke on the phone and locked the rate at - at pricing -. There was a fee of 2.48 % for prepaid mortgage insurance and the difference of - was supposed to come back to me to use toward closing cost. At the last minute when the closing disclosure was sent the fees looked off and I did not see the credit of - ( roughly - dollars, I can provide exact amount ) on the deal. When questioned about - stated he made an error in the fee that was quoted and it was actually - higher which would bring it to -. This was brought to my attention right before signing loan docs and I had no choice but to sign to ensure that I would have a house. Even with - 's error that still leaves - ( about - dollars ) in missing credits. - also stated he gave me a - credit which he matched the offer from the builder 's lender. He stated he left off fees as not to list them. In my eyes - still owes me - in seller credits based on the facts that I have.

Envoy Mortgage Ltd. customer in Arizona
Feb 16, 2016

* Source: CFPB Complaint Database

Envoy Mortgage Ltd. response to complaint:
Closed with monetary relief

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