The Huntington National Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

The Huntington National Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Ohio

We had a mortgage loan with Huntington Bank and we are having difficulties in getting corrected yearend statements produced for the years affecting -/-/- and -/-/-. There seems to be incorrect coding in Huntington 's servicing system where it was not recognizing a bankruptcy that was discharged in -/-/-.?? In -/-/- both my ex-husband and myself filed a bankruptcy - because of a failed -. The BK was in fact discharged in - -. No reaffirmation was filed. In -/-/- we tried to sell the home but was unsuccessful because we owed more than what it was worth. We had several short sale offers come in on the home but with repeated delays on Huntington 's end, we lost all offers. Because of delays and poor customer service by Huntington 's Loss Mit/short sale department caused the home to go to sheriff sale in - -. In - and - - I received several - forms from - and - that were prepared by Huntington. When I received the forms I called Huntington. I left a message with a rep who I explained what my phone call was about. She guaranteed me that someone will contact me back within a


would clearly state a " correction '' on the form along with not marking the form " not liable ''. The supervisor did say the proper BK coding was not there and corrections were made. The supervisor advised me that a correction will be sent on the - form but I should disregard the - form since that was an error. Even with receiving what I received and speaking with both the supervisor and - I still felt the proper corrections were not sent to the IRS. Now in -/-/- I received not only a - but I received a - on a house that was sold in - -??? The -/-/- form came from Huntington Bank ... why? Why would we get these forms? I would like an answer from Huntington advising me that the proper corrections were made to the IRS in -/-/- and why am I getting forms for -/-/-. When it comes to the IRS I certainly do not want improper information sent to them.

The Huntington National Bank customer in Ohio
Feb 15, 2016

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with explanation

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