Discover Credit Card Complaint

Discover Credit card department,

Billing disputes Ohio

I disputed a charge with Discover Card. My wife canceled an order with - before the phone rep. placed it because she did n't agree with the tax. The phone representative assured her the order was not placed. Two day later a charge from - was on my card. I disputed it because she told them not to place the order and she has never received the product / order as of today. The charge was $17.00 ( - of - ) installments.