Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Problems when you are unable to pay Florida

My husband surrendered a vehicle that we jointly owned in his chapter - bankruptcy. Before his confirmation, I contacted Chrysler Capital to see if they could put me on a program to pay back the arrears while I continue making payments on the car. The customer service representative said that the trustee in my husband 's bankruptcy case has not released the vehicle from the bankruptcy yet. I waited another week until I called again, this time I was sent to the bankruptcy department. The bankruptcy department immediately told me that I had to give them $10000.00 in order to keep the car. I told them the vehicle has - miles on it and could they work with me ; they told me no. A week later, I get a letter in the mail stating that I had better give them $38000.00 by -/-/2016 or they will repossess the car. I do n't think that it is fair that they treat me this way, especially when I am trying to keep the only vehicle I have and protect my credit. Can you help me please?

Santander Consumer USA Holdings Inc customer in Florida
Feb 14, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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