TransUnion Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

TransUnion Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Virginia

want to cancel my membership and am unable to do so. I work for the Federal Government and they recommended I request a free credit report through -. I signed up for through this website - and did not receive any information on how to cancel membership. My bank is being charged $17.00 a month by TU TransUnion and I want it canceled now. TransUnion said they have no record of my account but their name shows up on my bank statement for the draft. If I do not hear back from Annual Credit Report, I will report this as a fraud to all credit reporting agencies and -.

TransUnion customer in Virginia
Feb 12, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

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