Synchrony Financial Credit Card Complaint

Sale of account

Synchrony Financial Credit card department,

Sale of account Colorado

SYNCHRONY BANK COMPLAINT I had a - card serviced by Synchrony Bank. The servicing was then transferred to - -. I inadvertantly sent $4300.00 to Synchrony Bank on - -. They received and cashed my check instead of forwarding the payment to the new -, - -. I have called Synchrony Bank multiple times spending hours on the phone to no avail. I faxed a DISPUTE to them as per their request. I sent another copy via Certified Mail. I have never heard back from any of those DISPUTES. I called today and they can not anything in " their system '' connected to my name nor my payment of $4300.00. I want my money refunded.

Synchrony Financial customer in Colorado
Feb 11, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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