OneMain Financial Holdings, LLC Consumer Loan Complaint

OneMain Financial Holdings, LLC Consumer Loan department,

Installment loan Taking out the loan or lease Maryland

-/-/- or -/-/2015, I referred my mother - - to apply for a personal loan at OneMain Financial in - -, MD. There telephone number is -.My mom 's loan was approved. Also, I have been a customer with this company for approximately 3 years and have referred others to the company. My mother called to inform me that I can be rewarded for referring people and I would receive $100.00. When my mother informed me of this, in -/-/- or -/-/-, I contacted the company and spoke to - -. I asked - - if I could be reward for my mother 's referral. - - stated that normally it has to be done at the time the customer completes the receives the funds. However, - - said that she would contact her manager to see if they could give me the offer. - - called by back to say that she was going to do it this time but in the future I would have to give my clients a number ( she provided me a number ) so that I could receive the $100.00 for referring them. On -/-/-, I contacted - - asking the status of my $100.00. - - told that that since it was too late she could not do it. HOWEVER, IN -/-/- SHE TOLD ME THAT SHE DID IT AND IT WILL TAKE 6 TO 8 WEEKS TO RECEIVE THE CHECK. THIS IS FALSE LIES TO A CUSTOMER AND POOR CUSTOMER SERVICE. WHY - - NEVER CALLED ME BACK TO SAY THAT THE DECISON HAD CHANGED. YOU MEAN TO TELL ME THAT $100.00 WILL HURT THIS COMPANY MUCH AS I HAVE BEEN AN CUSTOMER AND MY FAMILY. I FEEL THAT ONEMAIN SHOULD AWARD ME THE $100.00 SINCE - - STATED THAT SHE PROCESSED THE ACTION. IT IS UNPROFESSIONAL TO RUN A BUSINESS TELLING CUSTOMER FALSE INFORMATION. IT IS NOT GOOD CUSTOMER SERVICE FOR ME NOT RECEIVING A FOLLOW-UP CALL TO INFORM ME THAT THE ACTION WAS REVERSED.