Barclays Credit Card Complaint

Advertising and marketing

Barclays Credit card department,

Advertising and marketing California

I was on a princess cruise in our room was a credit card brochure advertising 12 months interest free credit for onboard purchase and future cruise deposit. We applied onboard with cruise specialist who talked us into a future cruise deposit took our deposit and application. When we got home we started getting interest charges from the Barclay card who said the promotion was no longer valid when we opened the account even although it was sold to us under the understanding that the brochure was valid. - says they will inform their staff that it is no longer valid. Barclaycard says too bad. Talk to -

Barclays customer in California
Feb 03, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

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