Alabama Housing Finance Authority Mortgage Complaint

Alabama Housing Finance Authority Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina

I had my mortgage with - Mortgage and now it has been transferred -, which is serviced by ServiSolutions. I was not notified of the transfer until the transfer had already happened, and my mortgage payment that I scheduled for - -, 2016 ( which was due -/-/2016 ) did not go through to - because they had already transferred it from that point. I have received nothing from ServiSolutions and have n't been able to pay through them via their site or phone because neither have worked for me ( the site is saying they do n't have my loan and no one is picking up the phone ). I only received a letter from - on -.