Bank of America Credit Card Complaint

Delinquent account

Bank of America Credit card department,

Delinquent account Maryland

I settled a debt with Bank of America/- - -. At the time of settlement they created a new account number for the debt, stating in their letter that it was for internal purposes only. After settling the debt it still shows up on my credit report as " charged off '' rather than " settled. '' In my understanding this single debt ( regardless of if it is tracked under - account numbers ) must be listed as " settled '' or " legally paid in full for less than the full amount '' to be fully FCRA compliant.

Bank of America customer in Maryland
Jan 31, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20114/20126/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20168/201610/201612/20163/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaDelinquent account75.9%4.4%14.9%1.3%2.2%1.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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