U.S. Bancorp Credit Card Complaint

Balance transfer

U.S. Bancorp Credit card department,

Balance transfer Pennsylvania

I have - balance transfers on my US Bank credit card - - due - -, - due - - and - due - -. All at 0 % so there is no highest percentage to payoff first. However, the minimum due amount goes towards the - - balance and the rest goes to the - - balance with none going towards the - -. How is this fair. They are paying off the one that is due longer not what is due now. I want to payoff the - - balance but was told that if I do that only minimum payment goes towards that balance and the rest will go to the - -. I have to payoff the - - first to payoff the - -. This is not fair! I do not have the money for the entire amounts just the - -. So when I can not pay off the - - balance because of the way they are allocating my payments I will have to pay accrued interest on the balance due - -.

U.S. Bancorp customer in Pennsylvania
Jan 29, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20118/201210/20121/20133/20134/20138/20139/201310/201311/201312/20131/20142/20145/20146/201410/20147/20158/20151/20162/20165/20168/20169/201610/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpBalance transfer59.4%21.9%12.5%3.1%3.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBalance transfer0.2%8.2%5.6%4.6%0.7%26.5%53.9%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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