Capital One Credit Card Complaint

Application processing delay

Capital One Credit card department,

Application processing delay California

TO REBUILD MY CREDIT PROFILE. I APPLIED TO CAPITAL ONE CREDIT. APPROVED FOR THIS CARD BUT COMPANY REFUSED TO ACTIVATE THIS CARD. THIS COMPANY INSIST I AM NOT WHO I AM. I HAVE COOPORATED. BUT TO NO AVAIL. SO I SIMPLYH WANT TO CANCEL MY APP. BUT THIS COMPANY WANTS TO CHARGE ME AN ONGOING MEMBERSHIP FEE. I JUST WANT THIS COMPANY OUT OF MY LIFE. PLEASE HELP

Capital One customer in California
Jan 29, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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How Capital One handles Application processing delay complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints2/20123/20124/20126/20127/20128/20129/201211/20121/20132/20135/20137/20138/201310/201312/20133/20144/20145/20146/20147/20148/20149/201411/201412/20144/20155/20156/20157/20158/201511/20151/20164/20166/20169/201612/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneApplication processing delay1.7%72.4%3.4%8.6%1.7%12.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication processing delay1.5%71.1%5.8%11.2%2.5%7.1%0.5%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
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