U.S. Bancorp Prepaid card department,
General purpose card Managing, opening, or closing account West Virginia
I purchased a - - Reward Prepaid card. I could not complete the verification online to get a personalized/permanent card. When I called the number provided I was told I would get a call within 24-48 hours to complete the registration. After 27 days and me calling three times, I finally got a call and was told I had to call -. Why? They do not issue the cards and this has no effect on my credit. Plus the number ( - ) they gave me was only for members or people who had a credit report problem. I do not think they should be able to access my credit reports when this in no way will effect my credit.
U.S. Bancorp customer in West Virginia
Jan 28, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| andrew.cecere@usbank.com | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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