U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Checking account Making/receiving payments, sending money Oregon

Paid a bill for - through my online Billpay for $230.00 via my US BANK checking account back in -, 2015. - says they ca n't find it, US BANK says they sent it and put a tracer on it and I have been bounced back and forth by these - companies for the past eight months. My checking account has not been reimbursed and I keep getting bills from - saying I still owe them the $230.00. I am a - senior citizen and this situation is extremely frustrating. I complained to the Oregon Public Utility Commission and they told me there is nothing more they can do.