PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Making/receiving payments, sending money Texas

I elected to start using PayPal for most of my online purchases and I chose the option to have the purchase go to my - credit card account. That worked just fine in the beginning. Then one day I started to receive e-mail notices that my PayPal account was past due. I could not understand this because my purchases were supposed to go my - card account, where I could pay them off each month. As it turns out, I had - purchases that went to my " PayPal Credit '' account. I knew I had a " PayPal '' account, but I did not know I had a PayPal Credit account. At any rate, I contacted PayPal about the matter and I paid them for the - purchases I made, but I requested that they waive the Finance Charges and Late Fees. I asked them to close my account and told them that I would not use their services to pay for purchases. Evidently, these request to close my account and waive the late fees went completely unheeded. I have read about PayPal being sued by Consumer Financial Protection Bureau about this exact matter - - 2015. My transactions were in - 2015, so that should have stopped their deceitful practices long before.

PayPal Holdings, Inc. customer in Texas
Jan 27, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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