SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Problems caused by my funds being low Florida

This complaint is in regard to Suntrust Bank and their overdraft practices. Recently, I inadvertently overdrew my account by $42.00 through - transaction. The next day, several items that had been previously pending cleared my account and I was assessed - overdraft fees for $36.00. One the day these transactions cleared, the purchase that overdrew my account was still pending. All of the transactions posted to my account with a positive balance. Suntrust advised that overdraft fees begin the moment the " available balance, '' becomes negative. That is, the balance in the account that changes throughout the day. I had several other items pending that cleared causing overdrafts because of the way they manipulate their processing. I paid - overdrafts for overdrawing my account $42.00 with - transaction. The total in fees for this - overdrawn transcation is $320.00. Suntrust 's practices directly conflict with FDIC guidance, and are usurious to say the least. Suntrust will not refund any overdraft fees, and acknowledged that the fees were assessed even though the account was only overdrawn 1 time.