TransUnion Credit Reporting Complaint

Incorrect information on credit report account status

TransUnion Credit reporting department,

Incorrect information on credit report Account status Illinois

I filed a dispute in - 2015 for an inaccurate 30 day late payment currently reflected on my TransUnion account for - - - credit history report. My account inaccurately reflects a late payment for - 2015. This inaccuracy occurred because of a fraudulent transaction The - - allow to occur with my credit card number in another State. The fraudulent transaction occurred in -, 2015. This was investigated and correctly found by The - - as fraudulent. When I discovered and reported the fraudulent transaction, The - - closed my original account number and issued me a new account number. They transferred the old account statement, which appeared with a late payment for - and - 2015 as a result of the fraudulent transaction, and transferred it to my new account number. As a result of my dispute filed with TransUnion, I received a letter from them indicating the inaccuracy was corrected. However, the issue was not removed from my - - - credit history report with TransUnion. I have continually disputed this issue with them, as well as continuously contacting The - -. TransUnion has continuously refused to update my - - credit history report to reflect no


fraudulent transaction The - - allow to occur, which is now incorrectly reflected on my credit report. It now appears I do n't make payments on time. My account balance was/is - when this fraudulent transaction occurred. I have filed other disputes with TransUnion since the original dispute and none of them have resolved this issue. I take my credit report very seriously and have no late payments on my credit report other this inaccuracy that my disputes seem unable to resolve. I would recommend to anyone who experiences an issue like this with The - - to not allow them to open a new account for you until they resolve the issue and it no longer appears on your credit report with any of the - major credit agencies.

TransUnion customer in Illinois
Jan 27, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3TransUnionComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016025050075010001250Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TransUnionIncorrect information on credit report0.1%75.5%0.0%23.4%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIncorrect information on credit report0.3%68.8%0.1%29.5%1.2%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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