Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Taking out the loan or lease Texas

In -, I financed a - Ford Fusion for 5 years with Santander Consumer USA Company. I paid a down payment of $1500.00 and a monthly note of $420.00 for 36 months. After paying for 36 months, ( which was 3 years later ) the Balance was ONLY $3000.00 less than the Initial Financed Amount. I WAS IN SHOCK!!! HOW COULD THIS BE? The car was financed for $18000.00, THIS IS A RACKET OR SCAM. In -, -, I traded my Ford Fusion for a new vehicle. During this process of trading my Ford Fusion on a new car, I was told that the PAY off on - - was more than $15000.00. The car only Cost $18000.00. And after paying a REGULARLY monthly payment How can the PAY OFF BALANCE STILL BE ALMOST AS GREAT AT THE INITIAL FINANCING OF THE CAR BEFORE ANY PAYMENTS. My monthly payment was $420.00 EACH monthly. And ON Several Months I paid $440.00 or more. This is interest Gauging or Unfair and Unlawful Interest to the Consumer. I also was then told that the car was financed for 72 months instead of the 5 years. And How Can The Pay-Off be more than $14000.00. When I Disputed it and talked to several Managers at Santander I was Told " This is the Pay-Off on the Day in Question, IT IS MORE ON A MONTHLY PAYMENT SCHEDULE. THIS CRAZY! I HAVE NEVER BEEN 30 DAYS LATE. AND NOW THEY HAVE SENT NOTICES STATING I OWE THEM WHEN I DO N'T. AND THEY ARE REPORTING FRAUDULENT, ERRONEOUS REPORTS TO THE CREDIT BUREAUS STATING I HAVE BEEN MORE THAN 30 DAYS LATE WHEN I HAVE NOT! THEY NEED TO CORRECT THEIR RECORDS AND THE CREDIT BUREAUS REPORTING, STOP ASSASSINATING MY CREDIT AND REFUND ME ANY MONEY WITH INTEREST THEY TOOK DUE TO FRAUD AND ERRONEOUS INTEREST GAUGING TO THE CONSUMER. ALSO THEY ARE PROBABLY PRACTICING THIS FRAUDULENT BEHAVIOR WITH - OF CUSTOMERS. IT NEEDS TO STOP AND DESIST!

Santander Consumer USA Holdings Inc customer in Texas
Jan 26, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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