Barclays Credit Card Complaint

Rewards

Barclays Credit card department,

Rewards Delaware

I opened a credit card with - issued by Barclay 's cards - after seeing a promotion from - that if I will spend $500.00 or more within 90 days I will receive - miles as reward in my credit card. I applied for my credit card in - - and spent more than $500.00 in - - ( statement is attached for you reference ). Till today ( -/-/- ) I have not received any miles in my card. I made numbers of calls to - customer care as well as Barclay 's card. I called Barclays in - - to inquire about the earned miles ; they said it will credit in month of -, - after a billing cycle. Again I called to Barclays for this issue in first week of -, -. They said that - has given wrong member id because of which miles not has been showing my fly - Member # : - which case number from Barclays were - and mentioned that it will transfer in 10 business days. After this all


I again called to both companies in the month of - -. They said that they are investigating the issue and it will take another one month for transferring these miles. After 4 months, after all this call on -/-/- - just provided complaint number -. They said it will be resolved within 10 business days. Today ( -/-/- ) again I called them and still they are saying it will take time as they are investigating the issue. I am highly frustrated with this disservice by - and Barclay and feel I have been cheated. I want escalate this issue and want solution for this problem. My fly - Member # : -. Please help me. Barclays card number -

Barclays customer in Delaware
Jan 24, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

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