Comerica Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Comerica Bank account or service department,

Other bank product/service Using a debit or ATM card Louisiana

I have a dispute with Direct Express Dispute Department concerning a transaction on my direct express debt -. This dispute was opened on - -, 2015, I submitted documents on - -, 2015 and the dispute was closed on - -, 2015, base upon conflicting information. They stated I wrote - -, 2015 verse - -, 2015 as the last time I used the card. I resubmitted a letter concerning the error with the date and stated at the time I open the dispute I stated - -, 2015 as the last time I used the card. On - -, 2015 the dispute was put into Fair Hearing Status. I was told it could take 30 days and I was also told there is no time frame concerning the Fair Hearing Decision. I believe without no timeframe it could take years before I receive my money back. I provide d the police incident number and the - who are working on the case, her name is Officer - - she can be reach at - or -. The direct express dispute number is - open on - -, 2015. Thank You, - - - - - -- -. - -, -, LA. -

Comerica customer in Louisiana
Jan 19, 2016

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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