Barclays Credit Card Complaint

Closing/Cancelling account

Barclays Credit card department,

Closing/Cancelling account Georgia

As part of a divorce and bankruptcy proceedings in the Fall of -, i notified - - - that - - needed to be removed from the account before she filed for bankruptcy in - of -. Since i was no longer responsible for this account per the divorce agreement, this account was not included in the bankruptcy. I was sent a form, which my ex husband and i filled out and returned prior to her bankruptcy proceeding. Following the discharge of her bankruptcy late last year, I pulled her credit report. i informed my ex husband i was still on the account. During - and - he incurred several late payments, before paying the entire balance in - - The account is still reflected on my credit bureau along with the late payment behavior from my ex husband.


transfer him to the correct department due to the fact that the account has been closed for too long. I was directed to address correspondence to this address. Barclays responded that there was not an error in reporting. They purposely have ignored court documents specifying i was no longer responsible for the account. This was communicated to them in -, followed up in - and then again in - when i realized it was never corrected. i am a single divorced female with children trying to reestablish my credit after bankruptcy ( which was discharged in - - and should be removed from my bureau in - - - 7 years after filing ). The delinquencies from the credit card account i am referencing are leading to higher interest rates and increased auto insurance rates. We followed Barclays request for information and they have intentionally ignored court documents indicating i am no longer responsible for this account. I could have easily included it in the Bankruptcy in - and not been responsible for the account but due to the legal documentation in the divorce papers it was not included. if you need divorce documents please contact me.

Barclays customer in Georgia
Jan 16, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Consumer disputes how Barclays handled their complaint

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