Continental Finance Company, LLC Credit card department,
I attempted to order a new card with Continental Finance, the card I have is damaged, there is a crack on the bar code and will not scan correctly due to it. I have to use the card online, it will not work in any terminal. The rep I spoke with stated my account needs to be current, which it is, it is not past due. She would not order a new card. I am not due until the -, the account is current, not past due.
Continental Finance Company, LLC customer in Connecticut
Jan 15, 2016
* Source: CFPB Complaint Database
Continental Finance Company, LLC response to complaint:
Closed with explanation
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