Toyota Motor Credit Corporation Consumer Loan Complaint

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease Texas

In - 2015 we recieved a call from an agent at - - - California advising that they are calling all existing lessors that are near expriration to participate in their early return and exchange program and to bring the car for inspection to qualify. I had a - month lease and it will be up in about 5 months. That following week after we got the call, we decided to bring the car in and get it inspected to see if it would qualify into their early return and exchange program. We waited in the dealership while the car is being checked and several hours after that the agent came back and advised us that everything is good and the car was inspected and checked and it is qualified for the said program and that we can select another car or a totally different car and they will take care of terminating the existing lease and the remaining lease and terms.


a an almost double the monthly payment from $ - monthly to $680.00 monthly. We paid the additional required down payment, signed the new lease and we drove out with the -. Four months later, we received a call from someone at - - advising us that we owe them over $3000.00 for excess mileage. and we argued to them that we do not believe it so because the dealership did not adrress it then in - 2015 when we exchanged the - to the new - into their so called early return and exchange program and their inspecttion should have addressed that before we even get lured into signing for a new lease. Had we known that then, we should not have gotten into their bait and switch and that they are misleading the consumers and come back to it after the fact and almost to a point of no recourse. Honestly, our original plan was to keep the - hybrid lease because of low fuel consumption and we would have gotten it re-written to a purchase but because we were misled the other way, they had induced us to sign up for a lease that is from a $390.00 to a $680.00 monthly and they are asking us to pay $3700.00 thru a collection agency - - - - - - - - - ext - as per letter recived from - - of this outfit.