The Law Offices of Gerald E Moore & Associates, PC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

The Law Offices of Gerald E Moore & Associates, PC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Iowa

I have a debt with an apartment community and had called the agency listed on my credit report. They told me that the account had been transferred to an alleged law firm. I attempted to contact this law firm to resolve the issue and was immediately questioning whether or not they were legitimate. I performed research on them and had found legal action taken against them, multiple complaints on the - website, and many persons stating they were not legitimate. Thus, I contacted the firm about the issue and never received any real information on their practices or my debt. I asked them for a validation letter to be sent, but they never stated the address it would be sent to and did not disclose the information that would be on that letter, such as my rights under the FDCPA. Since my suspicion was risen, I contacted the apartments that I owe and they had stated that it was very strange for the account to be transferred to another agency and not be handled by - - -, since they only deal with that agency and not Gerald E. Moore and Associates. A lady at the apartment had contacted - - - to confirm that the account was still under their care and had notified me that it was, so I called them back and got the same answer, that the account had been transferred to Gerald E. Moore and Associates, apparently a company under the same umbrella as - - -. I attempted one last time to speak with them about the issue and not one thing was resolved and no other information was given to me.

The Law Offices of Gerald E Moore & Associates, PC customer in Iowa
Jan 11, 2016

* Source: CFPB Complaint Database

The Law Offices of Gerald E Moore & Associates, PC response to complaint:
Closed with explanation

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