Union Bank Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Union Bank Mortgage department,

Other mortgage Loan servicing, payments, escrow account Washington

The bank is reporting past due and this was paid in full and subsequently - Bank was taken over by Union Bank. This is still on my credit report reflecting past due when in fact it is PAID IN FULL and should be reported as such.

Union Bank customer in Washington
Jan 07, 2016

* Source: CFPB Complaint Database

Union Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Union BankComplaint HistoryComplaints12/20112/20124/20121/20133/20134/20135/20137/20139/201310/20132/20143/20144/20145/201412/20142/20154/201510/20151/20163/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Union BankLoan servicing, payments, escrow account53.6%10.7%17.9%10.7%7.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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