The Western Union Company Money Transfers Complaint

International money transfer Other transaction issues

The Western Union Company Money transfers department,

International money transfer Other transaction issues Pennsylvania

Today, I received an email from a valid western union email id that I have made a money transfer from - to -. All the personal information given in the email is correct like my name, my email id. The postal address which is given in the email is the one where I used to live last year, also the phone number is my previous phone number. However, the credit card given in the email is not mine. So in summary, someone is using my personal information and his/her credit card to make a money transfer. I want to add here, that last year when I was living at the postal address mentioned in this email, I made a western union transfer, so what I am suspecting is that the personal information collected at that time is being used now to make this fraudulent transfer. Kindly investigate in this issue

The Western Union Company customer in Pennsylvania
Jan 04, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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