JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Rewards Florida

Chase offers fee based Credit Card product in partnership with BritishAirways. The rewards program as part of the product is quite misleading to consumers and to certain extent fraudulent in my opinion. The product charges $95.00 annually and used to provide 1.25 times reward for every $1.00 spent. Chase changed the terms of the rewards arbitrarily without any change to the fee structure charged annually. It now offer - reward point to every $1.00 spent which is similar to many other cards which are fee free. Also the card provide free companion ticket if one spends $ - in calendar year. I rushed to meet this spend level last year to claim the free companion ticket. Later found out that this is completely fraudulent. When try to book the ticket using this voucher, there are no availability for the entire 12 months of 2016 if I try to use the free companion voucher. Then I decided to not use the voucher it shows up very limited availability where I need to spend - reward points and pay additionally $ - for - tickets. The regular pricing for such tickets is of the order of $ -. This means Chase offers


advertises the rewards program to it 's consumers. I think I have paid un-necessary annul fee for product that did not offer me anything in return. Also, the british airways rewards prograAt the time of sign upis quite fradulent