SunTrust Bank Mortgage Complaint

SunTrust Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New Jersey

My existing mortgage servicing was transferred from - - to SunTrust Mortgage Inc . Shortly thereafter Sun Trust did an escrow analysis and refunded me $2300.00. On - - 2015, I received a letter from Sun Trust that in fact my escrow account was short $4100.00 And either I paid the full amount or my mortgage would go from $2500.00 to $2900.00. When I called for an explanation I was told that when the servicing was transferred, - - had not paid my local town taxes. I told them that they should go after - since they were they ones holding my escrow and should have made all payments prior to the transfer. I returned the money they sent me in error but I will not paid anything more than what I was paying before the servicing was transferred. It is Sun Trust mistake and they not me should be responsible. I spoke to their Customer service Virginia, - - and - - who did the research and realized their mistake on -/-/15. See attached correspondence and tax statements from town.