Citibank Prepaid Card Complaint

General purpose card Fraud or scam

Citibank Prepaid card department,

General purpose card Fraud or scam Georgia

I have a prepaid - card from Citibank that was given to me as incentive from - to open an account. It has an expiration date of -/-/- - 6 months after I opened the - account. There is a balance of $10.00 left on the card and Citi has told me that those funds are no longer available to me. This seems like theft to me. I earned those funds and should be able to access them.

Citibank customer in Georgia
Dec 23, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints7/20148/201410/20142/20153/20155/20156/20157/20158/201512/20151/20162/20168/20169/20161/20172/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankFraud or scam72.7%27.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.0%53.1%21.3%4.1%20.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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