BMO Harris Bank Account Or Service Complaint

BMO Harris Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

In -, I applied for a Home Equity Loan through BMO Harris. At the start of the process I was told it would take four weeks and close on - -, 2015. Then I was told due to the CFPB guidelines that it would be closed before - - ( " Unfortunately, it is a little frustrating for customers and myself, because the process is taking a little longer than normal due to new CFPB regulations ( Consumer Financial Protection Bureau ). I apologize for the length of time it has taken to process the loan '' ). The loan was not cleared to close until - -, at which I signed the documents. It is now - - and the funds have still not been released. I have spoke with BMO and have been told that the CFPB allows them to begin processing the loan and releasing the funds after 4 business days from the signing of the loan documents. Now where is this stated on the CFPB 's website. I would like a clear understanding and thorough investigation into the practices of BMO Harris.