Flagstar Bank Credit Reporting Complaint

Incorrect information on credit report account terms

Flagstar Bank Credit reporting department,

Incorrect information on credit report Account terms California

This is a long story that started in - 2009. - of all I am a veteran of 13 years in the - and I am proud that I had the opportunity to serve my country. I was a - when I came into a financial hardship and had was not paid by the military for over 2 1/2 months. Immediately when I was told that I was not going to be paid that pay period I knew I was in trouble as my mortgage was due. Well at the time I could n't get any assistance for my mortgage and started getting behind. It was n't till end of - I was getting caught up, but I was n't able to pay my balance owed and the bank would not except anything less then the full amount. I just kept getting farther and farther behind and well life happened. I would continuously call and update the bank with my info trying to get into a some program to stop my home from going into foreclosure. After - chapter - bankruptcies filed to postpone public auction to try and get my short sale approved, the bank finally contacted me and


owed on my credit report and its hurting my credit in a major way. I know the home sold for - which is about where I was trying to sell my house as a short sale at, go figure that. I have recently disputed my balance on my credit report and they denied the update. I also wrote them directly and got a letter stating that they wont update to the correct balance as the foreclosure is for the full balance and will stay on my credit report for 7 years, which i know but I know that the balance of - is incorrect and should be reported correctly.

Flagstar Bank customer in California
Dec 22, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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