Amex Credit Card Complaint

Amex Credit card department,

Closing/Cancelling account New York

My wife has a American express - - miles credit card, her name is - - - I was just an additional non responsible member, when I pulled my report I saw that they are reporting me like 6 times for the same card, I immediately requested they should take me of from this card completely, when I made them aware that they are listing me six times - card limit and all maximized and its effecting my credit very badly they advised me it was a mistake on their end they will make sure to take it completely, they will just have me listed as - time additional when in fact they left all the - cards listen on my report and just saying that I was terminated. Thank you very much for you help