Lakeview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Lakeview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Ohio

My mortgage was sold from - to - Loan Servicing. I called twice this month when my normal payment was not deducted from my checking account. They said they are working on getting the change over completed and I would get a " welcome package '' I did not receive any further information until yesterday when they left me a voice mail telling me to make a payment. Now they want a $10.00 late fee. - has a phone number that is not answered by humans - or -. I do not know these people. They seem disorganized, poorly managed, and I believe fraudulently collecting additional fees and damaging our credit. This is not what I expect from a company that specializes in loan processing. Can you do anything with these people?

Lakeview Loan Servicing, LLC customer in Ohio
Dec 16, 2015

* Source: CFPB Complaint Database

Lakeview Loan Servicing, LLC response to complaint:
Closed with explanation

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